Sales Quiz - Solar Pro Portal

You send “Hey is this (contact first name)?” and they respond “yes” or “who’s this?” What should be your next response? *

This is (your name) with UV Energy, how are you today?
Send the full pitch
Are you interested in solar?
Give them a call

How would you respond to "I'm not interested"? *

Ok, thank you. (move on to the next)
I understand, is it because of the cost, or do you just not like the look?
Why not?
Do you know anyone who is interested?

How should you respond to “How did you get my number”? *

Don't worry about it
Ignore and continue with the pitch
From a public database, continue with the pitch
Your neighbors gave it to us

A customer says take me off your list and do not contact me again, what should you do? *

Continue to call/text them until they set an appointment
Mark them as Do Not Disturb
Nothing, move on to the next contact

What would be your response to “How much does solar cost”? *

It's free
About $20-50k on average
It depends on your electricity usage and roof layout
It depends on your credit score

How long do solar panels last? *

10-15 years
15-20 years
20-25 years
25+ years

How long is the solar equipment typically warrantied for (excluding batteries) *

10-15 years
15-20 years
20-25 years
25-30 years

How much money do we need up front?

What does the warranty cover? (Select all that apply) *

Damage to the panels from storms
Panel production guarantee
Product replacement if there are any malfunctions
Roof penetration (leakage) warranty

Does installing a solar system on their roof void their roof warranty? *

A customer says I'm moving in a year, I don't thing solar would be worth it. What would you say in response? *

Where do the real savings from solar come from? *

20-25 years down the road when the panels are paid off
The customer gets a monthly savings right away guaranteed
Their power bill will become an investment rather than continuing to rent from the power company
The purpose of doing solar is for saving the environment not saving money

What does the customer need in order to qualify for solar? (Select all that apply)

What is the minimum credit score needed for a homeowner to qualify for solar?

Selected Value: 500

What is the MINIMUM amount of calls you need to make each working day in order to set the amount of appointments you need to succeed in this field?

Selected Value: 0

How many appointments do you need to set each day on average to make money calling? *

A customer is interested and you are setting the appointment with them. What is the MAXIMUM amount of time the appointment should be scheduled out for? *

How many days a week is the MINIMUM we want you to work in order to keep you on board? *

What is the weekly quota of appointments?

Selected Value: 1

If you aren't hitting your quota, what should you do? *

Quit and find a safe 9-5 job because you're not a born salesman
Contact one of the managers to get help
Go back to the training material
Increase the amount of calls you are making
Step away from the calls for a few days

Select all that apply

How many times should you contact a customer without a response before you stop contacting them?

Selected Value: 1

What is the primary objective of a Karen/Kevin?

To get in your head and linger there
To prevent you from selling anything to anyone
To convince you the entrepreneurial route doesn't exist
To make themselves feel better about their miserable existence
To get you to join them in their misery
To get you to react and say something they can use against you